Returns

Christmas 2019

Purchases made for Christmas between 1st November 2019 to 24th December 2019 can be returned up to and including the 31st January 2019.
If you wish to have an item (s) refunded or exchanged, the goods must be in a new and unused condition, returned to us with your proof of purchase before 31st January 2019.

 If for any reason you are unhappy with your purchase, return it to us, along with your receipt within 28 days of receipt in an unworn/unused condition for a full refund or exchange. Personalised shirts may only be returned if faulty, unsuitable sizes that have been personalised cannot be returned. 

Returns can be made by sending the items to:

The CCFC Online Store

Returns Dept

Unit D Lutyens Industrial Estate

Bilton Road

Basingstoke

RG24 8LJ

 

When returning the item by post we would advise that you send the goods by special delivery. As we cannot accept any responsibility for items lost in the post. Postal charges are the responsibility of the customer unless the goods returned are faulty.

Please allow 7-10 days for the processing of returns.

You may also return goods to our store below, please ensure you take your proof of purchase with you.

Coventry FC Shop

Arena Park Shopping Centre

3 Classic Drive

Coventry

CV6 6AS

 

Opening Hours:

Mon, Tue, Wed, Fri, Sat -9.30 to 5.30pm

Thursday – 9.30 to 7.30pm

Sunday – 10.30 to 4.30pm

 

 

We reserve the right to refuse a refund or exchange if it appears that the item has been tampered with, incorrectly washed or subjected to more than reasonable wear and tear. This does not affect your statutory rights.